The uninitiated rookie in the corporate world is unequal to the task of understanding the basics of what a working lunch entails. It could take years, even decades, to master the nuances and exploit the potential of this concept.
On the face of it, the term ‘working lunch’ could be mistaken to simply mean a way for the busy executives to continue working while they incidentally take care of keeping their biological engine refueled. On closer observation, it would become clear that nothing is farther from the truth. For the sake of clarity, it should be mentioned here that the act of two (or more) executives unobtrusively munching away on their sandwiches while discussing the terms of their proposal to a client does not constitute a working lunch. If it is not visible to the larger audience in the office, it fails the test.
A working lunch just does not happen – it is always carefully planned, many times weeks ahead of time. It is as much a part of any meeting agenda as the official topic of discussion itself. It needs to be carefully timed and scheduled after taking into consideration various people who will be arriving late for the meeting (obviously, flying in from another city/country) and those who will be leaving early (for the same reason, in reverse). The duration of the working lunch cannot be seen to be excessive – the ideal duration is zero minutes – though in reality it can be extended as long as it takes to finish all tete-a-tete’s that invariably start during a working lunch.
The menu for a working lunch cannot be taken lightly either. Secretaries and executive assistants are known to have lost their jobs (or received promotions) on their ability to pick the right items and flavors. The menu should, simultaneously, be tasty, healthy, sumptuous, nutritious and exhibit other characteristics to dispel any doubts of being commonplace. ‘Unhealthy’ drinks such as Coke should be included so as to enable executives to pick tonic water and green tea.
What happens during these working lunches makes an interesting study. Discussion regarding lunch starts right at the beginning of the meeting when important presentations are halted to review the lunch menu that is circulated. Significant time is spent on asking for items, such as specific salad dressings, that are not on the menu. Finally, the secretary walks away with a lunch order that has very little in common with the original menu. Fulfilling this order keeps many staff members in the office busy the whole morning as they head out in different directions to various restaurants.
After much anticipation, and sometimes nail-biting wait times, lunch arrives. Executives open their presents, sorry lunch boxes, and take a satisfying bite, making all the hard work of listening to various presentations worthwhile. Various topics, quite unrelated to the meeting or the business on hand are initiated and the ensuing discussions continue long after the scheduled lunch break is over. The beauty of the situation is that, as all the executives are still technically in the meeting, everything looks official and ‘business as usual’ to the outside world!
In today’s world of virtual working, working lunches are a great way of getting executives into the office. However, if you look at the overall gain/loss of productivity of the people involved (don’t forget all the administrative staff working hard to make these lunches happen), especially as compared to going out to a nearby restaurant, you might well be in for a surprise!